Your personal information may be collected by localsoffer.com to create and operate your account and process transactions, to provide customer service and for the purposes set out in our privacy policy below. Your personal information may be disclosed to other third parties when required by law and where related to the delivery of services to you.

 

1. INTRODUCTION

1.1       localsoffer.com collects information from customers and other parties with whom we deal for a variety of reasons including to enable localsoffer.com to provide goods and services. localsoffer.com collects both personal information and non-personal information and data.

 

localsoffer.com takes seriously its obligations in respect of the personal information it collects.

 

2. USE OF PERSONAL INFORMATION

2.1       Nature of Information

The personal information which localsoffer.com collects depends on the nature of your interactions with us.  We may collect personal information about consumers, members of loyalty programs, suppliers, contractors, employment applicants, and other parties we deal with (customers).

 

The personal information may include:

name, gender, date of birth, contact details; payment details (such as credit/ debit card number and expiry date) provided when purchasing our products and services; personal bank account details; loyalty program membership number and details including buying history, date of joining, opinions and product preferences; information about your use of our goods and services and other goods and services you may be interested in; and employment applications.

 

 

2.2       How localsoffer.com Collects Personal Information

localsoffer.com may collect personal information when a customer uses our services or purchases our goods, registers to receive our communications, joins as a member of one of our loyalty programs, enters a competition or promotion managed by us (including where a third party organization is the promoter), visits our websites, applies for employment, completes a survey or otherwise interacts with us.

 

There may be occasions when localsoffer.com collects personal information about a customer from a third party.  These third parties may include agents and other people who sell goods or services to customers for us or who interact with customers on our behalf; third parties who run competitions and other promotions for us; recruitment agencies; and social media. 

 

2.4       Cookies

localsoffer.com uses cookies, and may use pixel tags, web beacons, clear GIFs or other similar technologies, to collect personal information and anonymous units of data sent to a user’s browser by a website the user visits (Cookie Data).  localsoffer.com uses Cookie Data to: understand its customers and their preferences; facilitate and improve a customer’s website browsing experience; better understand how its websites are used; and provide customized messages and advertising personalized to customer’s interests.

 

2.5       Data Collection and Use

localsoffer.com may use Cookie Data, data from third parties, Google Analytics (including Google remarketing) and Facebook remarketing to deliver targeted advertisements or content to a customer about products and services based on the webpages visited and the way in which that customer accesses its websites.

 

With your permission, location data may be collected via localsoffer.com apps, to localsoffer.com services and functionality for you.  If you are logged into an account you have with localsoffer.com, the location data will be linked with your personal information.  You can change your location permissions for apps within the settings on your device.

 

localsoffer.com may aggregate data collected via these sources with other information collected from customers.  To the extent that this data or information constitutes personal information, localsoffer.com. 

 

 2.6       Data Disclosure

localsoffer.com engages with third parties (Marketers) to enable delivery of targeted advertising and promotional content when customers visit the localsoffer.com website or third-party websites.  Targeted content may advertise localsoffer.com goods and services or the goods and services of a third party.  Marketers which localsoffer.com discloses data to (such as Cookie Data) include companies providing advertising services or data analysis and also:

 

(a)        Google:

localsoffer.com website uses Google Analytics, a web analytics service.  A data privacy statement regarding the use of Cookie Data by Google Analytics can be found at: https://policies.google.com/technologies/partner-sites.  Customers can prevent Google from detecting a cookie that is generated because of and related to their usage of a website (including their IP address) as well as processing of the data by downloading and installing this browser plugin: http://tools.google.com/dlpage/gaoptout?hl=en; and

 

(c)        Facebook:

Facebook uses Cookie Data to match profiles within their platform to create targeted audiences to deliver relevant content. Any information collected by Facebook is subject to its privacy policy available at https://www.facebook.com/privacy/explanation.

 

3. USE AND DISCLOSURE OF PERSONAL INFORMATION

3.1       Use of Personal Information

localsoffer.com may use personal information for the following purposes:

to provide and administer goods and services, such as verifying a customer’s identity contacting customers about orders and bookings and processing payments; to operate competitions, promotions and events managed by localsoffer.com (including where we provide this service on behalf of third party organizations); to distribute communications itself or with the assistance of third party service providers; to provide customer support, including assistance with ordering goods and services and responding to other enquiries or requests; to conduct marketing activities for localsoffer.com goods and services, or goods and services of third parties, and to conduct market and other research to improve localsoffer.com products, services and marketing activities; to create aggregate data through demographic profiling and statistical analysis of the database to provide to third parties and to allow for more efficient operation of localsoffer.com businesses; to register shareholdings and to contact customers in relation to shareholdings; to conduct market research and analysis; to facilitate participation in loyalty and rewards programs; to manage employment applications; to establish, exercise or defend any legal claims; fraud prevention; and to maintain records and comply with Australian law.

 

3.2       Disclosure of Personal Information

localsoffer.com will only disclose personal information in compliance with this Privacy Policy.  localsoffer.com may disclose personal information to:

officers, employees or contractors of localsoffer.com in order to discharge their duties; localsoffer.com group companies, related bodies corporate and business partners; third parties where localsoffer.com believes that access is necessary to achieve the purpose for which the personal information was collected; service providers (such as auditors, accountants and lawyers) and other professional services firms; law enforcement agencies, regulatory authorities and government bodies and other authorities to whom localsoffer.com is required to disclose personal information under any law, regulation, order or direction, including in respect of a pandemic or state of emergency;

couriers, computer security companies and hosting services; payment system operators, banks and financial institutions.  

 

3.3       International transfers

localsoffer.com may disclose personal information to overseas service providers. localsoffer.com will only do so in compliance with Australian privacy. localsoffer.com will take reasonable steps to protect personal information regardless to which country it is transferred.

 

localsoffer.com may also disclose personal information to Marketers, service providers, third parties who process data, operate customer experience surveys and send our marketing emails to subscribers.  

 

3.4       Storage and Security

Personal information may be stored in hard copy, electronic files or both. Hard copy personal information is wherever practical, kept under locked security.  Personal information stored on computer is wherever practical, password protected.  localsoffer.com uses third party information system providers who may store or have access to personal information.  Where possible and practical, localsoffer.com will endeavor to comply with recognized  international standards relating to information security.  localsoffer.com deletes and de-identifies personal information when the information is no longer needed by localsoffer.com.

 

3.5       Updating Personal Information

localsoffer.com monitors the quality and accuracy of personal information that it maintains and where practical, updates personal information on a regular basis.  Customers can update or correct their personal information at any time by contacting localsoffer.com.

 

ACCESS TO PERSONAL INFORMATION

Customers wishing to request access to, or correct, personal information held by localsoffer.com should contact the Privacy Officer using the contact details in the section below titled “Who to Contact”.

 

localsoffer.com will provide access to the information held about the individual, including for the purpose of correcting or updating that information, unless there is an exception. Any request to provide access to this information will be dealt with within a reasonable time.

 

If localsoffer.com refuses to provide a customer with access to their personal information, localsoffer.com will provide written reasons and the customer’s options with respect to the refusal.

 

8. WHO TO CONTACT

localsoffer.com is committed to working with its customers to obtain a fair resolution of any complaint or concern about privacy.

 

If you have a concern about your privacy or a query on how your personal information is collected or used please contact localsoffer.com.  We will respond to your query or complaint within a reasonable time. 

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